Account Security

A guide to online security

At T4Trade, security is our top priority. Therefore, we have implemented sophisticated security measures designed to protect your personal information, privacy and funds.

There are several precautions you should take to stay secure in order to avoid fraud or phishing attempts, scams, and other security risks. If you are ever in doubt as to whether any communication is from T4Trade or if you experience any other suspicious activity on the T4Trade platform, please do not hesitate to contact us.

Phishing attacks

Phishing is a common tactic used by criminals to obtain personal data from users by imitating a trustworthy entity with fake websites, e-mails, phone calls or SMS messages. The intention is to misuse this data to steal money from account holders.

Never open any attachments or click on any links in any emails that are suspicious, and do not reply to any suspicious emails. Keep an eye out for scammers using similarly named email domains in order to seem as if the communication is from an official source. While it does not always apply, such emails often have errors which may be an indication that something is not right.

Unfortunately, the online trading industry is not exempt from these and other fraudulent attempts to deceive users. Therefore, it is very important that you always verify that you are transacting with the official T4Trade platform.

Protect your personal data

We will

Only contact you through appropriate channels, such as the email address linked to your account.

Only contact you via the T4Trade domain with t4trade.com in the address.

We will never

Ask you to make any transfers to or from your account.

Ask you to transfer your money to an alternative T4Trade account.

Ask you for your account password or other sensitive information.

Ask you to provide your full credit card number or to transfer money.

Ask for non-T4Trade account credentials.

Security steps

To safeguard your account, we advise you to follow the steps below on a regular basis. You should carry out these steps more frequently if you notice any suspicious behaviour, such as reduced speed, pop-up ads, or changes to your account which you did not make.

Step 1: Select a strong password

Use a combination of letters and numbers with no connection to your personal information. Never send your password via email or disclose it to anyone else. Remember, T4Trade will never send you an email to request your password or other sensitive information.

Step 2: Protect your password

Never enter your password after following a link in an email from an untrusted site. Always go directly to https://www.t4trade.com/en/client-portal
Do not save your password in the browser. If anyone else accesses your computer, your saved passwords can be easily discovered.
Never use the same password on another website and change your password frequently.

Step 3: Check for viruses and malware

Install trusted antivirus software on your computer and mobile devices and set them to perform a scan regularly. If a scan detects any suspicious programs or applications, follow instructions straightaway to remove them.

Step 4: Perform regular operating system and browser updates

Updates also may include important security fixes. Make sure you have set your computer to update automatically. If you access your T4Trade account on a public computer, follow these additional steps:

Always sign out of your account.
Clear forms, passwords, cache, and cookies from the browser on a regular basis.

FAQ

Are my funds secure with T4Trade?

Yes. T4Trade is authorised and regulated by the Seychelles Financial Services Authority, which means that there are measures in place to protect clients. Client funds are held in segregated accounts and all client personal information is guarded under SSL encryption.

Note that any form of trading involves risk. Therefore, our clients should practise responsible trading by staying informed, diversifying their portfolios, as well as utilising risk management tools.

Is T4Trade a reliable broker?

T4Trade is a reliable global broker.

To help you avoid scams, including forex scams, we have created a list of a few things you might want to consider before you start trading:

T4Trade is regulated. Not all platforms are regulated. Regulations are put in place to safeguard traders, so you should only trade on regulated platforms. T4Trade operates in accordance with the Seychelles Financial Services Authority.

T4Trade is safe and secure: With T4Trade, client funds are kept secure in top-tier institutions, and clients’ personal information is guarded under SSL encryption.

T4Trade provides dedicated support 24 hours a day, 5 days a week: Our multilingual support team will provide clients with any assistance when required.

Depositing clients are subject to a strict verification process to ensure they are who they claim to be.

Technology and design: T4Trade’s user-friendly platform offers some of the world’s most popular financial instruments, educational resources, and much more.

T4Trade makes their clients aware of the risks: All forms of trading, whether it is traditional stockbroker trading, or Contract for Difference (CFD) trading, involves risk. Clients should take safety measures so T4Trade provides numerous tools to reduce risk while encouraging responsible trading. All clients should read T4Trade’s risk disclosures before trading.

Trading is not gambling: While there are always unforeseen events that can cause a sudden movement in an asset’s price, resulting in a loss, responsible traders stay informed and diversify their portfolios to mitigate risks.

Is T4Trade safe?

Yes. With T4Trade, client funds are kept secure in top-tier institutions, and their personal information is guarded under SSL encryption.

How can I report suspicious activity in my account?

If you ever suspect unauthorised activity in your account, please contact us immediately.

What should I do if I see a security issue?

If you find any security issues on our platform , you should inform us and help us keep T4Trade safe.

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